I lost access to my email address

If you’re unable to sign in to an existing account because you no longer have access to the email address currently associated with the account, please fill out the form below.

This information is required to ensure the security of your account.

I need help with an Earner account

I need to update the current email address on my account

Current email address on account

New email address

Last name

Current phone number on account

🇺🇸

Last 4 digits of the debit/credit card on file

Last 2 trips on account

Email address where our support team can contact you

An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team. Writing in from